We are committed to protecting the information that you share with us online, and explaining how we collect, process, and share that information. We provide you with the notice below in English only to avoid any misinterpretations caused by a language translation. If necessary, please seek the proper advice, or avoid use of this website.
SUMMARY OF KEY ISSUES
We collect Personal Information about you that you provide to us or that we obtain while you are using the Site.
We employ reasonable and current technical, administrative, and physical safeguards that are designed to prevent unauthorized access, maintain data accuracy, and designed to ensure correct use of Personal Information.
We use Personal Information to provide you with services from our Site, to build features that will make the services available on the Site easier to use, to contact you about these services, and to send advertisements, marketing material or other offers that we think might be of interest to you.
We share your Personal Information with our member hotels, affiliated companies, external service providers, third party vendors, agents, and otherwise as necessary to perform transactions with you and manage our business.
Access and Data Subject Rights
We understand that you may want to change, access, or delete your Personal Information. You may do so by accessing your profile or by contacting us.
Cross-Border Data Transfers
Persons under the age of 16 are not eligible to use any services on our Site.
PERSONAL INFORMATION THAT WE COLLECT
We collect your Personal Information on the Site to enhance the services we offer you, maintain and improve the Site, protect the security of you and our Site, comply with legal obligations, and inform you about other services and products that may be available through us or through our marketing alliances. We collect Personal Information about you when you interact with or utilize services offered on this Site, such as:
Personal Information includes:
Even if you do not provide us with any Personal Information, we collect certain non-personal information about how you use our Site. This information cannot identify you and is used for statistical purposes only.
USE AND SHARING OF PERSONAL INFORMATION
We only process and share your Personal Information, including sharing with service providers or other external entities, to the extent reasonably necessary to fulfill your requests and meet our legitimate business and legal objectives. When we disclose Personal Information to external entities to perform services for us, we establish by contract that they may access your Personal Information only for the purposes of performing those services. We may also use what we know about you to offer you other products and services. We may combine your online information with information collected from offline or online sources, or information we already have.
We generally process and may disclose your Personal Information to others to:
YOUR RIGHTS CONCERNING YOUR PERSONAL INFORMATION
You have the following choices regarding our use and disclosure of your Personal Information:
SECURITY, RETENTION AND STORAGE OF YOUR INFORMATION
We maintain reasonable technical, electronic, and organizational security procedures to maintain the security of Personal Information, and safeguard Personal Information against unauthorized or unlawful processing and/or against accidental or unlawful loss, alteration, disclosure or access. While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit. It is your responsibility to safeguard any email or password that you have created or used in connection with us and to notify us if you ever suspect that the security and confidentiality of such email or password has been compromised in any way. You are solely responsible for any use of your account via your email and password.
We will maintain Personal Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s) described above for which it is processed. We will delete Personal Information when it is no longer needed and/or take steps to properly anonymize it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject) and, in any case, upon expiration of the maximum storage term set forth by applicable law.
COOKIES AND SIMILAR TRACKING TECHNOLOGIES
In accordance with applicable law, we use and allow third parties to use essential and non-essential cookies, online tracking tools, web beacons, and similar technologies (collectively, “cookies”) on our Site. We process this information to help our Site function correctly, and better understand the needs of our customers.
Depending on the permissions you’ve granted and other factors, we may receive information about your location and your mobile device when you download or use apps created by our Sites, including a unique identifier for your device.
Cookies on our Site generally fall into the following categories:
We advertise in a number of ways, including online through managed social media presences, and on other unaffiliated sites and mobile applications. To understand how our advertising campaigns are performing, we may collect certain information via cookies on our Site through our advertising service providers.
We sometimes work with online advertising vendors to provide you with relevant and useful ads.